The visit was prompt, I did not wait more than 5 minutes. The staff is very friendly. Dr. Castillo is very personable. She remembered my kids and asked about them from my 2016 visit. Not many doctors will do that particularly when they don't see patients often so I was appreciative of that personal touch. And Dr. Castillo is thorough. The technician that closed out my order was very nice as well. I would definitely recommend this eye location to anyone looking for an eye care provider.